Please find below a full and detailed list of our terms and conditions. However, we appreciate that most people simply want to know ‘what they’re signing up to, what costs are involved and what happens if they need to cancel’. We have summarised the answers to these questions below. We can assure you that there are no extra ‘hidden’ costs but please read the full terms and conditions should you wish.

 

Copyright

All design, photography and copy used on this website, JCH Instagram, JCH Facebook, or any Jo Cullen Health Online sites are copyright Jo Cullen Health unless stated otherwise. If you use my content elsewhere, please be sure to refer to www.jocullenhealth.com and link back to the original post. All photos/graphics not created by Jo Cullen Health credits the original creator. If your work has not been credited correctly, please feel free to contact me at hello@jocullenhealth.com and I will rectify this as soon as possible!

 

​​Affiliate Links

Some of the links contained on this website are affiliate links. This means that I may receive a commission if you click on the link and make a purchase from the affiliate. I only recommend products and services that I know or trust to be of high quality, whether an affiliate relationship is in place or not.

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Disclaimer

I do not guarantee that the information I provided will help all everyone and following the information is at your own risk. You recognise that any advise I share on my website or blog is solely from personal experience and education and may not suit or work for everyone. You therefore release me from any blame or claim arising from such a situation.

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Details

Please note that I ask all clients to stay on time with their responses. Any delays to the submission of this information will cause your project to be delayed and, in some cases, may result in additional charges.

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General

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1.1. Jo Cullen Health offers health & wellness advice

 

1.2. The terms and conditions are between Jo Cullen Health and the client using the services of Jo Cullen Health. The client covenants and agrees to the terms and conditions set out herein

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Confidentiality & Data Protection Act

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2.1. By providing your details to Jo Cullen Health, you are consenting to Jo Cullen Health informing you via email of our latest promotions & events. The data is collected lawfully and maintained in accordance with the Data Protection Act 1988.

 

2.2. Jo Cullen Health privacy promise: We take your privacy very seriously and will not pass your details to any third party without your permission, other than where we must do so to arrange deliveries with stores as part of our testing and ordering process. Customers are normally present when we arrange delivery of goods.

 

2.3. From time-to-time Jo Cullen Health may send information about discounts, promotional offers, and events. If you do not want this information to be sent to you, please email us at hello@jocullenhealth.com stating that you do not wish to be sent any Jo Cullen Health information.

 

2.4. As stated, we will never disclose information about you to any third party without first receiving your permission.

 

2.5. All personal client information including contact details, or any other personal information given through the consultation process or at any other time thereafter will never be disclosed.

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Cancellations

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4.1 You may cancel your Online session appointment for any reason.  However, please note that if the aforementioned service is cancelled with less than 24 hours notice, a refund will not be issued.  In addition if you do not show up for your scheduled appointment, a refund will not be issued.  You must complete your questionnaires at least one week prior to the aforementioned service in order for it go go ahead with the scheduled service.  Failure to complete the questionnaires will result in the session being cancelled and a refund will not be issued.​

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4.2 We are entitled to cancel any appointments as needed.

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4.3. In the event of a cancellation, our clients will be offered an alternative date to complete their appointment.

 

4.4 In order to cancel your appointment please contact us by email at hello@jocullenhealth.com